faq
What do I need to rent a car at Star Luxury Rentals?
You must meet specific requirements to rent a car from Star Luxury. A valid driver’s license, typically at least 25 years old (age limits vary by vehicle), a valid credit card for payment, and a security deposit are all required. In addition, you must sign a rental agreement and provide proof of insurance or purchase insurance from Star Luxury You can book in-store, choose a car from the collection, and ensure an exceptional and unforgettable rental experience.
What kind of insurance policy do I need?
Basic insurance is included when renting a vehicle from Star Luxury. Additional insurance options may be available when renting the vehicle. It is critical to review these options and select the one that best meets your requirements to ensure adequate protection and security during your rental period.
Can I use a short-term auto insurance policy if my current policy doesn’t cover rentals?
If your current insurance policy does not cover rental, you can look into the additional insurance options offered by Star Luxury Rentals when renting a car. We provide basic insurance coverage as part of the rental agreement, and you can purchase additional coverage for added peace of mind. This can be a convenient way to ensure you have the necessary insurance coverage while renting a car from Star Luxury Rentals.
How do I make a reservation?
We accept reservations via the website or by contacting us directly. Typically, the reservation process entails selecting your preferred vehicle, specifying rental dates, and providing the required information. Furthermore, information on the cancellation and refund policies, as well as the terms and conditions, will be provided during the reservation process to ensure a smooth booking experience.
Can I let my friends or family drive the car?
Most car rental companies, including Star Luxury Rentals, require that only the person named in the rental agreement or an authorized additional driver operate the vehicle. To allow friends or family members to drive the car, you would need to discuss it with Star Luxury Rentals.
Do I have to put down a refundable security deposit?
A security deposit is required when renting a vehicle from Star Luxury Rentals. The deposit is usually refundable unless the vehicle is not returned in the same condition before the rental. If any other guest operate the vehicle and are not part of the rental agreement / Additional Driver the security deposit will not be refunded and rental will be immediately terminated. Our refund policy contains specific information about the security deposit.
What if I need to cancel or change my reservation?
Star Luxury Rentals has a cancellation policy, and the terms and conditions are explained when you make your reservation. During the booking process, specific information about the cancellation period, refund policy, and refund processing will be provided. Before making any changes or cancellations to your reservation, you must understand our cancellation policy and the associated terms.
Do you charge a smoking fee?
Car rental companies frequently have policies against smoking in rental vehicles, which may include additional cleaning fees if smoking is discovered. It is best to contact Star Luxury Rentals directly to understand our smoking policy
When do I pay the security deposit?
When you rent a vehicle from Star Luxury Rentals, a $500 security deposit is collected at the time of vehicle acquisition. The deposit is typically collected at the beginning of the rental period, ensuring that the vehicle is covered for any potential damages that may occur during your rental. During the reservation process with Star Luxury Rentals, it is critical to confirm the specific timing of the security deposit collection.
Where do I collect the car from?
Star Luxury Rentals gives you the option of choosing the pickup location that best suits your preferences and needs for a stress-free rental experience.
Can Luxury cars be rented without the driver?
Yes, luxury cars from Star Luxury Rentals can be rented without a driver. Our services are intended to provide you with the opportunity to experience these high-end vehicles personally. You have the option of getting behind the wheel and enjoying the unrivaled driving experience that luxury cars provide.
How can I make a booking?
It is simple to book a luxury car with Star Luxuty Rentals. You can begin your booking by using our simple online platform. Choose your preferred vehicle, rental dates, and then pay securely via phone or in-person. You can also choose between in-store or curbside pickup for added convenience. Our adaptable system ensures that your booking is simple and efficient, allowing you to begin your journey to unprecedented elegance and style as soon as possible.
Are the full Terms And Conditions available to view?
Yes, the full Terms and Conditions for Star Luxury Rentals can be found on our website. We strongly advise you to thoroughly review them before making your reservation. Familiarizing yourself with these terms ensures a smooth and trouble-free rental experience, allowing you to avoid any potential problems or misunderstandings later on.